ese Terms & Conditions govern your use of the website owned and operated by SINGHAL IMPEX, including all orders, transactions, content, products and services available through the website. By accessing, browsing, registering, purchasing or otherwise using this website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you should not use this website or place orders through it.
1. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions. You shall not:
- use the website for any fraudulent, unlawful or unauthorised activity;
- attempt to gain unauthorised access to any part of the website, user accounts, payment systems or server infrastructure;
- interfere with the security, performance or functionality of the website;
- reproduce, duplicate, copy, resell or exploit any part of the website for commercial purposes without written permission;
- submit false, inaccurate or incomplete information during registration or checkout.
2. Products and Product Information
SINGHAL IMPEX offers blankets, travel rugs and comfort textiles for home, leisure and travel use. All products displayed on the website are subject to availability.
We make reasonable efforts to ensure that product descriptions, images, prices, offers and other information are accurate and up to date. However:
- product images are for illustration purposes only;
- slight variations in colour, texture, pattern or finish may occur due to screen settings, lighting, fabric batch differences or manufacturing process;
- such minor variations shall not be considered defects;
- typographical errors, pricing errors or listing errors are subject to correction and do not create a binding obligation.
If a product is listed at an incorrect price or with incorrect information, we reserve the right to refuse or cancel orders, even if the order has been confirmed or paid for.
3. Order Acceptance
Placement of an order on the website constitutes an offer to purchase the listed product(s). Our acceptance of your order is confirmed when we dispatch the product or send you a dispatch confirmation.
We reserve the right to:
- refuse any order for any reason;
- cancel an order before dispatch if the product is out of stock, mispriced, misdescribed or suspected to be fraudulent;
- limit quantities per customer, per order or per address;
- require additional verification or information before accepting an order.
4. Payment and Pricing
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated. Prices include applicable GST unless explicitly mentioned otherwise. Additional charges such as shipping fees, handling fees or taxes, if applicable, will be shown separately at checkout.
Payment may be made through available payment methods on the website, including credit/debit cards, net banking, UPI, wallets or other payment gateways. You represent and warrant that:
- the payment information you provide is true, correct and complete;
- you are authorised to use the selected payment method;
- charges incurred by you will be honoured by your bank or payment provider.
SINGHAL IMPEX reserves the right to modify product prices, discounts, offers, shipping charges and website content at any time without prior notice.
5. Delivery of Products
Delivery will be made to the address provided by you at checkout. Risk of loss or damage to the product during transit shall be as per the terms of our Shipping Policy and the applicable courier service.
You are responsible for ensuring that someone is available to receive the delivery at the specified address. If delivery cannot be completed due to incorrect address, recipient unavailability or customer-related reasons, additional re-delivery charges may apply.
6. Returns and Refunds
The return, refund and exchange of products are governed by our Refund and Returns Policy, which is incorporated into these Terms & Conditions by reference. Please read that policy carefully before placing an order.
7. Intellectual Property
All content on this website, including text, images, product photographs, logos, graphics, videos, design elements, layout and software, is the property of SINGHAL IMPEX or its licensors and is protected by applicable Indian intellectual property laws.
You may not:
- copy, reproduce, distribute, modify, publicly display or use any website content for commercial purposes without permission;
- remove or alter any copyright, trademark or other proprietary notices;
- use the brand name, logo or product images of SINGHAL IMPEX in a way that implies endorsement, partnership or approval without written consent.
8. User Accounts
If you create an account on the website, you are responsible for maintaining the confidentiality of your account credentials, including username and password. You agree not to allow any other person to use your account.
You must notify us immediately if you become aware of any unauthorised use of your account or any other security breach. SINGHAL IMPEX is not liable for losses arising from unauthorised account use caused by your failure to protect your credentials.
9. Limitation of Liability
To the fullest extent permitted by law, SINGHAL IMPEX shall not be liable for:
- any indirect, incidental, consequential, special or punitive damages;
- loss of profit, loss of business, loss of data or loss of opportunity;
- damages arising from use, inability to use, delay in delivery, or non-delivery of products;
- damages arising from courier partner actions, bank delays, payment gateway issues or third-party services;
- any issue not directly caused by our negligence or breach of contract.
Our total liability in connection with any order shall not exceed the amount actually paid by you for the relevant product.
10. Indemnification
You agree to indemnify, defend and hold harmless SINGHAL IMPEX, its owners, directors, employees, agents and representatives from and against any and all claims, liabilities, damages, losses, costs and expenses arising from:
- your use of the website;
- your breach of these Terms & Conditions;
- your violation of any law or third-party rights;
- inaccurate or incomplete information provided by you.
11. Termination
SINGHAL IMPEX may, at its sole discretion, suspend or terminate your access to the website or any part of it, without notice, if you violate these Terms & Conditions or engage in any unlawful or harmful activity.
12. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these terms, your use of the website or any order shall be subject to the exclusive jurisdiction of the courts at Indore, Madhya Pradesh.
13. Grievance Redressal
If you have any complaint, dispute or grievance regarding your order, our website, products or services, you may contact our Grievance Officer:
Officer’s name: Chander shekhar pawar & Saleem
Email: grievance@singhalimpex.shop
Phone: +91 89295 66732
14. Amendments
SINGHAL IMPEX reserves the right to update these Terms & Conditions at any time. Changes will be effective when posted on the website. Your continued use of the website after the updated terms are posted constitutes your acceptance of the revised Terms & Conditions.