This Privacy Policy applies to the website owned and operated by SINGHAL IMPEX. By accessing or using our website, you agree to the terms outlined in this policy.
We collect personal information you voluntarily provide, including your name, delivery address, contact number, email ID, GST details (for business orders), and payment information when placing an order. We also automatically collect non-personal data such as browser type, IP address, device information and website usage for analytics and site improvement.
Your personal data is used only for order processing, delivery coordination, customer support, order updates, GST invoicing, and to respond to your queries. We will not sell, rent or share your personal information to third parties for marketing purposes without your explicit consent. Data may be shared only with trusted delivery partners, payment gateways and statutory authorities as required by Indian law.
We maintain reasonable security measures to protect your personal data against unauthorised access, loss or misuse. However, no online transmission method is 100% secure.
You may request access, correction or deletion of your stored personal data by writing to our grievance officer. We retain your data only as long as required to fulfil orders and comply with legal and tax retention obligations under GST and Indian consumer laws.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page. Continued use of the website after updates means you accept the revised policy. For privacy related concerns, contact us at support@singhalimpex.shop